Partner Program Terms

Last updated: May 28, 2026 (version v1.1.0)

By activating the PingArmor Referral Program, you agree to the terms below.

v1.1.0

1. Definitions

• Partner: user with a paid account who activated the Referral Program and received a personal discount code.
• Referral Code: unique code linked to the Partner, which offers a discount to new buyers.
• Commission: percentage of the commission base amount (= amount paid - payment processing fee - operational reserve of 10%) of each sale made through the Partner's Referral Code.

2. Eligibility

To join the Referral Program, the User must:

• Hold an active account with a paid license (trial accounts are not eligible).
• Provide a valid Pix key to receive commissions.

3. How it Works

• Upon activating the program, the Partner receives a personal discount code (based on their username) that grants a 5% discount to the buyer.
• Each sale made with the code generates a 5% commission on the commission base, calculated as follows: (a) amount paid by the buyer, (b) minus the payment processing fee charged by Stripe (variable, typically 3.99% + R$ 0.39 per Brazilian card sale), (c) minus an operational reserve of 10% allocated to infrastructure costs, (d) the commission percentage is applied to the remaining amount. The Partner can audit the calculation of each sale in the partner dashboard.
• The commission percentage may be different for partners invited directly by PingArmor (private partnerships), as individually negotiated.

4. Commission Payments

• Commissions are accumulated and paid via Pix, to the key provided by the Partner.
• The minimum withdrawal amount is R$ 20,00 (twenty reais).
• Payments are made manually by the PingArmor administrator, with no fixed frequency. The Partner can track the balance and sales history in the partner dashboard.
• PingArmor reserves the right to withhold payments in case of suspected fraud, until verification is concluded.

5. Tax Obligations

• The Partner is fully responsible for declaring and paying the taxes levied on the commissions received, according to the Brazilian law in force.
• Commissions received by individuals must be declared as "Taxable Income Received from Individuals" in the Income Tax return, using the Carnê-Leão when applicable.
• PingArmor does not issue invoices for commissions, as the operator is an individual.

6. Restrictions

The Partner agrees to:

• Not use their own code for personal purchases. Self-use attempts are automatically blocked by the system.
• Not engage in spam, misleading advertising or any practice that harms PingArmor's reputation when promoting their code.
• Not create fake accounts or simulate sales to generate artificial commissions.
• Not promise features that PingArmor does not offer when promoting the Service.

7. Cancellation and Deactivation

• The Partner may request deactivation of the program at any time by contacting support. Pending commissions will be paid normally.
• PingArmor may deactivate the partnership at any time, with or without cause, upon prior notice. Commissions accrued up to the deactivation date will be paid.
• In case of proven fraud, PingArmor may deactivate the partnership and withhold pending commissions.

8. Changes

PingArmor may change commission percentages, the minimum withdrawal amount, the operational reserve percentage or any other aspect of the program at any time, upon prior notice. Changes will be communicated and will have no retroactive effect on sales already made: each sale is recorded with a snapshot of the parameters in force at the time it was made.

9. Warranty Disclaimer

• PingArmor does not guarantee sales volume, revenue or any financial return to the Partner.
• The program may be discontinued at any time, with 30 (thirty) days' prior notice and payment of pending commissions.

10. Governing Law

These terms are governed by Brazilian law. The court of PingArmor's domicile is designated to resolve any disputes arising from these terms.

11. Contact

Questions about the Partner Program may be sent to [email protected].

12. Term and Automatic Renewal (v1.1.0+)

From version v1.1.0 onwards, invited partners receive a contract with a defined term and an optional automatic renewal:

• The contract is effective from the acceptance date and expires on the date defined in the invitation (default: 365 days).
• If automatic renewal is enabled, upon expiration the contract is renewed for the same period, applying the renewal parameters informed in the original invitation (which may differ from the initial ones).
• The Partner may disable automatic renewal at any time from the dashboard, with no prior notice. The current term remains valid until its expiration.
• Partners pre-existing to v1.1.0 receive a synthetic contract (grandfather) with a 730-day term and automatic renewal enabled by default.

13. Contract Amendments

Changes to parameters of the current contract (commission, discount, term) may be proposed by PingArmor as amendments:

• The proposed amendment is notified by email and shown on the Partner dashboard with a 30 (thirty) day response window.
• The Partner may accept the amendment (the current contract is replaced and a new one starts) or explicitly reject it (the current contract remains until expiration).
• Silence by the Partner after 30 days is interpreted as rejection of the amendment. The current contract remains unchanged until expiration.

14. Altruistic Mode

Partners with a commission percentage equal to 0% participate in the altruistic mode — with no financial compensation:

• A Pix key is not required.
• The tax obligations of Section 5 do not apply (no income, no Income Tax declaration, no Carnê-Leão).
• The discount offered to buyers remains valid normally, and the promotion impact is tracked on the Partner dashboard.

15. Data Retention

Contracts, sales and event history of the program are retained for 5 (five) years after the end of the last contract term, in compliance with the Brazilian Civil Code art. 206 §5 I (collection of liquid debts), Brazilian Internal Revenue Service requirements, and arising tax obligations. After that period, data is anonymized or erased according to a documented procedure.

16. Data Protection Officer (DPO)

The processing of personal data in the Partner Program complies with Brazilian Law 13.709/2018 (LGPD):

• Legal basis: art. 7 V (execution of a contract).
• The Partner may request portability of their data (contracts, sales, events, Pix) via the /partner/contract/export endpoint, available on the dashboard.

LGPD inquiries and requests may be sent to [email protected].